Returns

FREE UK RETURNS WITHIN 30 DAYS 

Is something not quite right? Don’t worry, if you are not completely satisfied with your purchase, for any reason, you can return the item(s) for free within 30 days of delivery.  

Your jewelry must:
– Be returned within 30 days of delivery.
– Be unworn & returned in original condition.
– Have all tags, and plastic stickers attached.
– Include the original packaging. 

If you wish to return an item, please complete our revocation form, which you can find herePlease make sure that the revocation form is completely filled in or the delivery note is included your package. If you received a faulty item please get in touch with our customer care team and send us a quick email at support@faye.co we will be in contact with you as soon as possible. Thank you!

 

Return address:

Radial Fulfillment GmbH
c/o Faye GmbH
Sirius Str. 300
06116 Halle (Saale)
Deutschland